Privacy policy

Privacy Policy
Effective Date: 25 October 2024

Kaya Baba (Pty) Ltd ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of any personal data we collect. This Privacy Policy explains how we handle your personal information in compliance with the Protection of Personal Information Act, 2013 (POPIA), and other applicable laws.

Legal and Privacy Statement

Kaya Baba (Pty) Ltd, registered in South Africa with Business Number 2024/480659/07, operates this website, www.kayababa.com (the "Site"). By using our Site or providing your personal information, you agree to the terms of this Privacy Policy.

Copyright and Intellectual Property

All content on this Site, including but not limited to text, images, graphics, logos, and the design of our Kaya Baba baby carrier, is the exclusive property of Kaya Baba (Pty) Ltd unless otherwise noted. This material is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or otherwise use our intellectual property without express written consent.

Limitations on Liability

While we strive to ensure the accuracy and reliability of the information on our Site, we cannot guarantee its completeness or timeliness. We disclaim any liability for damages or loss arising from your use of our Site, including direct, indirect, incidental, or consequential damages. This limitation of liability applies to all content, products, and services provided through this Site.

Personal Data Collection

We collect personal data from you when you use our Site, make purchases, subscribe to newsletters, or interact with us in other ways. The types of personal data we may collect include:

  • Name
  • Contact details (email, phone number)
  • Shipping and billing information
  • User preferences and engagement with the Site

We collect this data to:

  • Process and fulfill your orders
  • Improve our products and services
  • Communicate with you, including sending marketing materials (with your consent)
  • Analyze and enhance your experience on our Site

Cookies and Analytics

We use cookies and similar tracking technologies to enhance your experience on our Site and for analytics purposes. Cookies allow us to recognize your browser and capture certain information to:

  • Monitor site usage
  • Improve website performance
  • Personalize content and advertising

You can manage or disable cookies through your browser settings, but this may affect your experience on our Site.

Data Storage and Protection

We are committed to ensuring your personal information is kept safe. We store your data securely and take appropriate technical and organizational measures to protect it from unauthorized access, loss, or disclosure. We comply with South African law and the POPI Act regarding the collection, storage, and use of personal data.

Storage Duration

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. Once your data is no longer needed, it will be securely deleted.

Security Measures

We use secure data storage and encryption technologies to safeguard your personal information. Access to personal data is limited to authorized personnel who are required to keep your information confidential.

Your Rights under POPIA

As a data subject under the POPI Act, you have the following rights:

  • Access to Information: You have the right to request a copy of the personal information we hold about you.
  • Correction of Information: You may ask us to correct or update your personal information.
  • Deletion of Information: You may request the deletion of your personal information in certain circumstances.
  • Objection to Processing: You may object to the processing of your personal data for specific purposes, such as direct marketing.

If you wish to exercise any of these rights, please contact us at hello@kayababa.com.

Unsubscribing from Newsletters

You may unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link in the footer of the email or by contacting us at hello@kayababa.com.

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the "Effective Date" will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: hello@kayababa.com
Address: Stellenbosch, Western Cape, 7600